Happy Offers Privacy Policy

1. Who We Are

Happy Offers is a platform that helps people discover Happy Hours, lunch deals and recurring hospitality offers at venues near them.

Throughout this Privacy Policy, “Happy Offers”, “we”, “our” and “us” refer to the company operating the Happy Offers platform.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us using the details at the end of this document.

2. Information We Collect

We collect information to provide our services, improve your experience and better understand how people use Happy Offers.

Information you provide

• Name or display name
• Email address
• Password or authentication details
• Age range
• Gender (optional)
• Home postcode or general location (optional)
• Favourite city or areas
• Interests and preferences such as cocktails, wine, brunch or rooftop bars
• Dietary preferences where available
• Marketing preferences
• Communications with our support team

Information we collect automatically

• Device type
• Operating system
• App version
• Browser information
• Time zone
• IP address
• Crash reports
• App performance information
• Features used
• Searches performed
• Venues viewed
• Saved venues
• Notification interactions

Location information

If you allow location access, we use your device location to show nearby venues and offers. You can disable location permissions at any time through your device settings. We do not continuously track your location in the background.

Business accounts

If you register a venue or business, we may also collect:

• Business name
• Contact details
• Venue information
• Website and social media links
• Subscription details
• Billing information

Payment information is processed securely by our payment provider. Happy Offers does not store your full payment card details.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Show nearby Happy Hours and lunch deals
• Personalise recommendations
• Remember your favourite venues
• Improve search results
• Improve the performance of our app
• Respond to support requests
• Send important service updates
• Send marketing communications where you have chosen to receive them
• Prevent fraud and misuse of the platform
• Meet our legal obligations

We only use your information where we have a lawful basis for doing so under applicable data protection laws.

4. Hospitality Insights & Analytics

One of Happy Offers’ goals is to help hospitality businesses better understand consumer behaviour. To do this, we analyse trends across our platform and produce anonymous, aggregated insights.

Examples include:

• Most popular Happy Hour times
• Popular lunch periods
• Age ranges of visitors
• Venue popularity
• Area demand
• Search trends
• Favourite cuisines
• Favourite drink categories
• Consumer engagement
• Repeat visit trends

These insights may be shared with businesses, partners or subscribers. They never identify individual users.

Reports never include names, email addresses, phone numbers, exact locations, individual user journeys or any information that could reasonably identify a specific person.

We never sell your personal information.

5. How We Share Information

We only share information where necessary.

This may include trusted providers that help us operate Happy Offers, including services for user authentication, cloud hosting, analytics, push notifications, mapping, payment processing and customer support.

These providers are required to protect your information and only use it for the services they provide to us.

We may also disclose information where required by law or to protect the rights, safety or security of Happy Offers, our users or others.

6. Marketing

If you choose to receive marketing communications, we may occasionally send updates about new features, new cities, competitions, venue highlights, product updates and business services.

You can unsubscribe at any time using the link in our emails or through your account settings.

7. Data Security

We take reasonable technical and organisational measures to protect your information, including secure authentication, encrypted connections, secure cloud infrastructure, access controls, and monitoring and security updates.

Although we work hard to protect your information, no online service can guarantee absolute security.

8. Data Retention

We only keep personal information for as long as necessary.

• Account information is kept while your account remains active.
• Business records may be retained where required by law.
• Analytics information is retained only for as long as necessary to improve our services.
• If you delete your account, we will delete or anonymise your personal information unless we are legally required to retain it.

9. Your Rights

Depending on where you live, you may have rights including access to your personal information, correcting inaccurate information, deleting your information, restricting certain processing, objecting to certain processing, receiving a copy of your information and withdrawing consent where processing relies on consent.

To exercise these rights, please contact us using the details below.

10. Cookies & Analytics

Our website and app may use cookies and similar technologies to remember your preferences, improve performance, understand how people use Happy Offers, and measure the effectiveness of features and marketing.

Where required by law, we will ask for your consent before using non-essential cookies.

11. Children’s Privacy

Happy Offers is intended for users aged 18 and over.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that an account has been created by someone under 18, we may remove the account and delete the associated information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will let you know through the app, by email or by updating the date at the top of this page.

Your continued use of Happy Offers after those changes means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, we would much rather you ask us than guess.

• Email: privacy@happyoffers.co.uk (placeholder)
• Website: www.happyoffers.co.uk (placeholder)
• Registered Office: (to be added once incorporated)